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refund policy

     At Rooted Birth Collective, we strive to provide the highest quality of service to our clients. Due to the nature of our services, we do not offer refunds. However, if you have any issues or concerns with our services, please reach out to us. We will do our best to address your concerns and, if necessary, offer additional time or services to ensure your satisfaction. Your happiness and confidence in our services are our top priorities.

If Birthing Circumstances Prevents Our Presence...

     We understand that unforeseen circumstances may arise during childbirth, and some doulas may have a strict "no fault" policy if they are unable to attend due to birthing circumstances. However, at Rooted Birth Collective, we prioritize creating a supportive and stress-free environment for your birthing experience. While we will make every effort to avoid such situations, if circumstances arise that prevent us from attending your birth, we will offer postpartum services free of charge to continue supporting you during this important time. Your well-being and satisfaction are our utmost priority, and we are committed to being a positive presence throughout your birthing journey.

- michala + lex

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