Question 1

What services does Rooted Birth Collective offer?

Accepted Answer

Rooted Birth Collective offers a range of birth-related services, including labor doula support, postpartum doula care, breastmilk sublimation and placenta encapsulation.

Question 2

How do I schedule services with Rooted Birth Collective?

Accepted Answer

Scheduling doula services with Rooted Birth Collective is easy! Simply reach out to us via phone or email to schedule a complimentary consultation, and we'll guide you through the process of securing support for your birth journey.

Question 3

What areas does Rooted Birth Collective serve?

Accepted Answer

Rooted Birth Collective is proud to serve families in and around the Fort Worth area. However, we are always open to discussing support options for families outside of our primary service area.

Question 4

At Rooted, what training and certifications have you obtained?

Accepted Answer

At Rooted Birth Collective, we uphold the highest standards of professionalism, safety, and care. Our team brings extensive experience in the medical field as a surgical technician and phlebotomist, with deep knowledge of sterile technique and clinical safety protocols. Lex also brings a strong background in professional food handling, with over a decade of experience, ensuring precision and hygiene in every step of our preservation process. We hold three respected certifications—Placenta Preparation Specialist, Peer Lactation Counselor, and Holistic Doula & Birthkeeper—all earned through the esteemed H.E.R.B.A.L. Training Program, keeping us grounded in the most current and effective practices in birth and postpartum care. Both of our team members are CPR and First Aid certified, and have passed comprehensive background checks, giving you complete peace of mind as you trust us to support your family during this transformative season.

Question 5

What is your refund policy?

Accepted Answer

At Rooted Birth Collective, we strive to provide the highest quality of service to our clients. Due to the nature of our services, we do not offer refunds. However, if you have any issues or concerns with our services, please reach out to us. We will do our best to address your concerns and, if necessary, offer additional time or services to ensure your satisfaction. Your happiness and confidence in our services are our top priorities.

We understand that unforeseen circumstances may arise during childbirth, and some doulas may have a strict "no fault" policy if they are unable to attend due to birthing circumstances. However, at Rooted Birth Collective, we prioritize creating a supportive and stress-free environment for your birthing experience. While we will make every effort to avoid such situations, if circumstances arise that prevent us from attending your birth, we will offer postpartum services free of charge to continue supporting you during this important time. Your well-being and satisfaction are our utmost priority, and we are committed to being a positive presence throughout your birthing journey.

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